Better words.
Better care.
Better you.
Introducing The Letter.
Making every patient-clinician interaction more effective, efficient and valuable.
Why The Letter?
The Letter helps individuals prepare for and take action on healthcare interactions, correspondence and communications more clearly and confidently.
By reducing avoidable follow-up calls, cutting time spent clarifying patient histories, and decreasing appointment over-runs, The Letter lowers service delivery cost, freeing up resources, improving patient flow and helping patients feel understood.
Benefits
Lower costs
Helps people get the right care, in the right setting, first time. Maximises the effectiveness of patient appointment.
Better care
Improves safety, shared decision-making, and clinician focus through clearer, self-led communication.
Improved health
Promotes prevention and self-management by helping patients understand and act on their health needs earlier.